Last updated: 24 February 2026

This page sets out how we protect personal information used in our day-to-day operations.

Our Commitment

• We process personal data fairly and lawfully.
• We collect only data needed to run orders and customer service.
• We keep data accurate and limit storage time where possible.

Security Measures

• Access to customer information is limited to people who need it.
• We use appropriate technical and organisational controls to reduce risk of unauthorised access.
• Third-party services are used only where necessary for business operations.

Data Subject Requests

You may request access, correction, or deletion of personal data we hold about you, subject to legal requirements.

To make a request, call 01254 231000 and provide enough detail for us to identify your records.

Policy Updates

We may update this policy from time to time. The date at the top of this page shows the latest version.